Policies

INSURANCE

Dental Insurance is different from Medical Insurance.  Many patients are not familiar with the specifics of their dental insurance benefits.  Your dental benefits are based on the agreement your employer has negotiated with your insurance carrier.  Please review the insurance benefit booklet provided by your employer to better understand the benefits they make available as part of your insurance coverage.  The patient payment portion covered for procedures varies depending on the coverage provided by your employer.

An estimate of the amount covered by your insurance company will be provided at the time of your treatment; this information is based on the information they provide to us.  The estimate is never a guarantee of benefits or the amount that will be paid.  We will file all insurance claims as a courtesy to our patients.  This does not, however, transfer the responsibility of your financial obligation to the insurance company.  You are responsible for the estimated portion not covered by your insurance plan. Should your insurance company cover more than the estimated portion, a credit will be provided. Please let us know if you have questions about our financial policies or financing options prior to your treatment.

THIS SECTION IS VERY IMPORTANT, PLEASE READ CAREFULLY

While flare-ups are rare, they do occur in about 5% of cases and cause significant pain.  They occur with teeth that are extremely irritated and/or infected or with teeth that have a history of prior treatment.  These sometimes occur randomly, even on patients that have had root canals done in the past without problems.  If you have a flare-up, you may experience moderate to severe pain, swelling, throbbing, or general discomfort despite taking the recommended medications. Please contact our office if this occurs.  You may be prescribed additional medication such as antibiotics and/or you may be asked to come to the office for further treatment.

Remember… If you have any questions or concerns regarding your treatment, please do not hesitate to contact our office!!!

IF YOU HAVE HAD SURGERY

  1. Initially, place an ice pack over the surgical site for 1/2 hour. In order to minimize swelling, continue to apply ice packs every 1/2 hour for 15 minutes at a time, during the first 6 hours after surgery (15 min. on, then 15 min. off). A package of frozen vegetables will also suffice as an ice pack as it will mold to the shape of your face.
  2. Swelling may occur after surgery and is completely normal. It may begin 24 hours after surgery, then increase for 48 hours, then gradually subside. Sleep with your head in an elevated position for the first couple of nights after surgery.
  3. For minor discomfort, use extra strength Tylenol, if not allergic to it (no aspirin products please) every 4-6 hours as required. For discomfort of a more intense nature, use the prescription provided for you. Antibiotics and any other medications prescribed must be taken as directed.
  4. Please wait a full 24 hours after surgery before rinsing your mouth. 24 hours after surgery you may rinse after each meal or snack and before retiring at night. Use one teaspoon of salt in a glass of warm water.
  5. Keep food away from the surgical site. It is important to maintaining proper nourishment. Stick to a diet consisting of soft food for the day of and the day after surgery.
  6. Avoid hot fluids while the area is“numb” as this may burn your mouth. Warm foods may be eaten once the numbness has worn off.
  7. Refrain from smoking during the first 48 hours, and minimize its frequency during the healing phase. No strenuous exercise for 24 hours after surgery. No drinking or alcoholic beverages while taking the prescribed medications.
  8. Keep talking and facial movements to a minimum during the first day and refrain from lifting your lip to look at the surgical site.
  9. Maintain your normal oral hygiene routine of brushing and flossing, except in the surgical site until your post-surgical visit. Periodic (3-4 times daily) salt water rinses and gently running a wet Q-tip over the surface of the teeth in the surgical site (wait 48 hours after surgery before using the Q-tip) will maintain hygiene in the surgical site.

Note: If your sinus was involved during surgery (the doctor and staff will inform you) please refrain from blowing your nose. Please use a nasal decongestant spray to prevent congestion. If blood is seen through the nose, this is not unusual and should subside within 48 hours. If excessive bleeding occurs, please inform the office.